EARLY BIRD: 15% off for stays during Normal and Shoulder season, 10% off for stays during High season, and 5% during Peak season for bookings made more than 120 days prior to check-in date.
LAST MINUTE: 20% off for bookings made less than 30 days prior to check-in date (excluding Peak).
LONG STAY: 10% off for bookings of 7 nights or more (excluding Peak).
Discounts are only applicable to full-occupancy (6- and 8-bedroom) stays.
Insurance
It is a condition of the booking that the entire party must arrange its own comprehensive travel insurance cover (including cancellation, flight delays, loss and damage to baggage and other property) and health insurance (including evacuation and repatriation coverage). Neither we nor any staff are responsible for any and all claims, including any accidents related to the use of the Villa facilities or locally procured third party services such as, watercraft, water sports, jeep or motorbike rental etc.
As deposits and rental payments are strictly NON refundable after a reservation has been confirmed, we highly recommend that insurance cover purchased by the individual making the booking “the booking party” should be an all inclusive travel insurance which covers all your expenses (villa payments) if you have to cancel your journey last minute, for any reason
Neither we nor any staff shall be responsible for any delay, additional expense or inconvenience caused directly or indirectly by events outside our control such as civil disturbances, fires, floods, severe weather, acts of God, acts of Government etc.
Fully Refundable Policy
An initial deposit of thirty percent (30%) must be paid to confirm a booking, unless otherwise specified. The initial deposit is fully-refundable up to 90 days prior to arrival.
Given the ever-changing landscape for bookings under the COVID-19 pandemic, the latest terms and conditions for Chai Talay Estate properties will be communicated by our reservations team at least 100 days prior to arrival.
The following options will be presented:
To cancel the booking without penalty and reclaim 30% deposit.
To proceed with the booking based on the latest terms and conditions shared.
Extra beds can be added in all rooms USD 50++ per night.
Pre-arrival shopping and chef or in-villa shopping service are available at 20% grocery cost + VAT as handling fee.
An additional kitchen hand is required if either one of the following conditions apply:
The number of staying adults in the villa is 14 person or more;
The number of staying guests including children in the villa is 18 person or more.
Meals will be served buffet-style or in two sittings as required. If a la carte style is preferred, an additional chef may be required.
An additional kitchen hand costs THB 1,000++ per day whereas an additional chef costs THB 2,500++ per day. Rates are subject to 10% service charge and 7% VAT.
Rate Inclusions
Daily Continental Breakfast
Exclusive use of the whole villa and listed facilities
Villa Manager, Housekeeper, Thai Chef, Attendants, and Security
Complimentary access to 4,000 sq. ft world-class indoor/outdoor gym and facilities (in-villa treatments are available at extra cost)
7 night stay or more: complimentary 2 x 60 min massage
Welcome drink, restocked daily
Round trip airport transfer for each guest (8 pax per van) – max of 2 vans
